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From292US$ /night
Check-in
21Jul2025Select date
Check-out
22Jul2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Mexico, 77719

Rooms & Suites

The Reserve at Paradisus Playa del Carmen offers suites with modern bathrooms featuring sensory tubs and rain showers. Select suites include private terraces with hot tubs, direct pool access, and views of tropical mangroves. Family Concierge suites provide additional perks like VIP check-in and exclusive lounge access. Rooms come with high-speed Wi-Fi, smart TVs, and Nespresso machines.

Dining Options

The resort features 14 restaurants and 16 bars, including Sal Steak Cave for grilled meats, Cappella for Italian cuisine, and Lemon Fish for Latin-fusion dishes. Options range from Mexican street food at The Lunch Box to sushi at the Asian fusion restaurant. The beach bar and swim-up pool bar serve tropical cocktails.

Leisure & Activities

Guests can use five outdoor pools, a water park, and a fitness center with Technogym equipment. The YHI Spa offers massages, Thalassotherapy, and wellness treatments certified by Wellness for Cancer. Activities include golfing, snorkeling, and cultural workshops like macramé crafting. Nightly entertainment includes live music and DJ sessions.

Location & Access

The resort is located on the beachfront in Playa del Carmen, near 5th Avenue shopping and Xcaret Park. It's a 15-minute drive from Tulum archaeological site and 1.5 hours from Chichen Itza. Cozumel Island is accessible via ferry from Playa del Carmen. The nearest airport is Cancún International, 50 minutes away.

Services & Facilities

The property includes a 24-hour front desk, business center, and convention space for events. Family Concierge services offer personalized check-in, kids' activities, and a dedicated lounge. Valet parking, dry cleaning, and turndown service are available. The resort is certified by Ecostars(R) for sustainability practices.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Family Concierge Junior Suite Nature View
Max:
3 persons
560 sq. feet 
Bed options:
2 Double beds
Air conditioning
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Master Suite Nature View
Max:
2 persons
895 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Balcony
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Family Concierge Junior Suite SwimUp
Max:
2 persons
670 sq. feet 
Bed options:
2 Double beds
Air conditioning
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre
Playa del Carmen 1.8 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 2.6 mi
Cancun (CUN) 33.1 mi

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class

Guest Parking

  • Dryer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Mexico, 77719
Map view
5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Mexico, 77719
Nearby
Gallery
Galeria Luis Sottil
1700 ft
Gallery
Amate Gallery
1700 ft
Restaurants
Bana Restaurant
100 ft
5a Avenida S/N
Fuego
0 ft
Av. Quinta 569 Paradisus La Perla
Olio
2300 ft
5a Avenida S/N Cor. Calle 88 Mz 569
Sal. Steak - Cave
1100 ft
5 Av Esquina Con Calle 112 Paradisus Playa Del Carmen
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Check-in
21Jul2025Select date
Check-out
22Jul2025Select date
Rooms and Guests2 Guests, 1 Room